Google Analytics Resources

Google Analytics (GA4) is a tool we use to understand how people engage with and use our websites. Analytics allows us to determine our top and least visited pages, where our traffic is coming from, new vs. return visitors and much more.

How To Request Access to Your Website’s GA4 Account

  1. Connect your WSU email to Google.
  2. Request access through our web support form.

GA4 Tutorials

The following instructions explain how to create various custom reports in GA4.

The following instructions explain how to create a reusable report that identifies user information (page views, active users, views per user, average engagement time, event count, etc.,) for a single page on your website.

  1. Login to your GA4 account at: analytics.google.com with your WSU email address. Your GA4 account dashboard will display.
  2. If you have multiple GA4 accounts, select your desired account from the top lefthand dropdown menu.
Dashboard for GA4, red square around account area in top left corner.
  1. After selecting your account, go to the left side of the screen, a pop-up menu will appear, select Reports.
GA4 dashboard with pop-up left-hand menu, red circle around reports menu option.
  1. A new dashboard and collapsable menu will appear. On this dashboard select a desired date range in the top right corner of your dashboard.
Collapsable menu, "Engagement" is expanded, red circle around "pages and screens".
  1. Go to collapsable menu on the left hand of the dashboard, and select Engagement.
  2. This will expand the menu, select Pages and screens: Page path and screen class.
  3. A new dashboard will show up with graphs and a table below. Copy and Paste the end of your URL (everything after .edu) into the search bar at the top of the table.
    • Example: To view analytic information for communications.cahnrs.wsu.edu/web-services/, paste /web-services/ into the search bar.
Reports dashboard, red circle around date range in top right corner.
Pages and screens dashboard, circle around search bar with /web-services/ inserted into search bar.
  1. Select Enter on keyboard and search results will appear.

The following instructions explain how to create a reusable report that identifies the total number of file downloads from a single web page on your website.

Refer to the File_Download GA4 Report YouTube video as an alternate resource for the following instructions.

  1. Login to your GA4 account at: analytics.google.com with your WSU email address. Your GA4 account dashboard will display.
  2. If you have multiple GA4 accounts, select your desired account from the top lefthand dropdown menu.
Dashboard for GA4, red square around account area in top left corner.
  1. After selecting your account, go to the left side of the screen, a pop-up menu will appear, select Reports.
GA4 dashboard with pop-up left-hand menu, red circle around reports menu option.
  1. A new dashboard and collapsable menu will appear. On this dashboard select a desired date range in the top right corner of your dashboard.
Collapsable menu, "Engagement" is expanded, red circle around "pages and screens".
  1. Go to collapsable menu on the left hand of the dashboard, and select Engagement.
  2. This will expand the menu, select Pages and screens: Page path and screen class.
  3. A new dashboard will show up with graphs and a table below. Copy and Paste the end of your URL (everything after .edu) into the search bar at the top of the table.
    • Example: To view analytic information for communications.cahnrs.wsu.edu/web-services/, paste /web-services/ into the search bar.
Reports dashboard, red circle around date range in top right corner.
Pages and screens dashboard, circle around search bar with /web-services/ inserted into search bar.
  1. Select Enter on keyboard and search results will appear.
  2. Go to the Event Count column in the table.
Web Services table, red circle around column header "Event Count".
Event count menu, red circle around "file_download".
  1. Select the All events drop down menu.
  2. Select file_download. Results will appear in Event Count column.

The following instructions explain how create a reusable report that identifies how users arrived at your website.

  1. Login to your GA4 account at: analytics.google.com with your WSU email address. Your GA4 account dashboard will display.
  2. If you have multiple GA4 accounts, select your desired account from the top lefthand dropdown menu.
Dashboard for GA4, red square around account area in top left corner.
  1. After selecting your account, go to the left side of the screen, a pop-up menu will appear, select Reports.
GA4 dashboard with pop-up left-hand menu, red circle around reports menu option.
  1. A new dashboard and collapsable menu will appear. On this dashboard select a desired date range in the right corner of your dashboard.
Collapsable menu, "Acquisition" is expanded, red circle around "Traffic Acquisition".
Reports dashboard, red circle around date range in top right corner.
  1. Go to collapsable menu on the lefthand side of the dashboard, and select Acquisition.
  2. This will expand the menu, select Traffic acquisition.
  3. A new dashboard will appear. Go to the table at the bottom of the page. Insert “Referral” into search bar.
  4. Go to the drop down menu below the search bar, select one of the three options:
    • Session source/medium
    • Session source
    • Session medium
Dropdown menu for referral, red square around session source/medium, session source, and session medium options.
  1. Select Enter on your keyboard and search results will appear.

Referral Glossary Terms

  • Session Source: the site or search engine visitors are using to access your site.
  • Session Medium: how users are accessing your site.
  • Direct: user selects website link.
  • Referral: user selects the link to your site from another site.
  • Organic: user accesses your site using a search engine like Google or Bing.

The following instructions explain how to create a reusable report that identifies the number of file downloads per page on your website.

Refer to the File Download Explore Report YouTube video as an alternate resource for the following instructions.

  1. Login to your GA4 account at: analytics.google.com with your WSU email address. Your GA4 account dashboard will display.
  2. If you have multiple GA4 accounts, select your desired account from the top lefthand dropdown menu.
Dashboard for GA4, red square around account area in top left corner.
  1. After selecting your account, go to the left side of the screen, a pop-up menu will appear, select Explore. The exploration dashboard will appear.
GA4 dashboard with pop-up left-hand menu, red circle around explore menu option.
  1. On the new dashboard, select the Blank report option to create a new exploration report.
Explore report template options, red square around blank report option.
Variables setting showing dimensions settings: page title, file extension, file name, and link text. Metrics settings: event count and total users.
  1. Enter a title for your report under Exploration Name.
  2. Go down to the Dimensions and select the plus icon (+)
  3. Type the following terms in the search bar and select each one:
    1. Event name
    2. Page path and screen class
    3. Page title
    4. Page referrer
    5. Select Import
  4. Go to the metrics section and select the plus icon (+)
  5. Type in the search bar and select the following metrics:
    • Event count
    • Total users
    • Select Import
  6. Go to the settings section of the report
  7. Under Rows, select the +Drop or select dimensions
    • Select the following Row options:
      • Page title
      • Link text
      • File extension
      • File name
  8. Under Rows, select the +Drop or select metric
  9. Select the following Row options:
    • Event count
    • Total users
  10. Go to the Filters settings.
  11. Select + Drop or select dimension or metric
  12. Select File extension
  13. Insert filter settings in Conditions*
    • Dropdown menu, select matches regex
    • In the second filter field insert “.+
  14. Select Apply

Looker Studio

Looker Studio turns your Google Analytic 4 (GA4) data into informative, easy to read, easy to share, and fully customizable dashboards and reports. Looker Studio is a great resource for sending simplified reports to stakeholders, staff, and faculty.

Looker Studio Service

If you would like the CAHNRS web team to create a Looker Studio report using the Looker Studio Template, it will cost $65/hour. This report can take up to an hour of work, unless you want more customizable content than what’s on the template. Fill out the web support form to request this service.