Web Support

CAHNRS Communications will work closely with you during the building stage of your website and periodically throughout the year to evaluate and improve your website’s performance. If neither of those scenarios apply right now and you need help, we have some support options for you.

Web Support Form

If you’re in need of website and Google Analytic access, technical support, content updates, or are looking to move to the new WordPress installation, please fill out the Web Support Form. Your ticket will be sent to our team and we assist with your request for CAHNRS webpages.

Contact

Email: cahnrs.web.support@wsu.edu
Phone: 509-335-7963

Trainings & Resources

As a service center we can provide up to 2 hours of training without cost to your department. We also have Virtual Office hours on a weekly basis where you can ask you web-related questions. Below are YouTube trainings for the new WordPress installations.

Virtual Open Lab

Weekly Virtual hours on Wednesday’s from 11 to 12 (Holiday’s excluded). Subscribe and join our team in both open labs and trainings.

Precipio Training

You can access a variety trainings regarding Google Analytics, Web Security and Safety, Accessibility trainings, and any other trainings that WSU might require or suggest.

Training Modules

Accessibility

WSU requires any web editor to complete yearly accessibility trainings for their websites. We must follow the WSU accessibility guidelines and try to achieve WCAG AA grade accessibility level across all WSU websites.

Accessibility Training

Accessibility Guide

Wave Accessibility Tool

Google Analytics

Gain access and learn how to navigate Google Analytics for your websites user information. This can include how users are accessing your site, any new and returning users, and other demographic information.

Connect WSU Email to Google

Navigating Google Analytics

Get Started with Reports

Google Analytic YouTube Trainings

WordPress Block Training

Additional YouTube Trainings